Helpful Resources/Common Questions
darjeeling police
There are many questions in the mind of citizens that they want to ask us,but they are not able to get the information due to some circumstances.
We have prepared a common set of helpfull answers for the citizens of darjeeling District.

Are there any particular opening and closing hours for police stations ?

Ans:

The basic functional unit of police is police station,which is open for 24 hours a day for your service.

What is the procedure regarding the reports and the F.I.Rs ?

Ans:

You can report to the police when any crime occurs or when you apprehend a crime. Report could be on the telephone or in the writing. F.I.R. is lodged only when the crime has taken place.

Why is police late in reacting ?

Ans:

Police reacts on the information which it receives. Apparently, it appears that the police reach late on the site of accident or crime but actually, police starts its action when it gets the information and it has been noticed that the people are late in informing. So the promptness of the reaction depends on the promptness of the communication. The availability (shortage) of the resources also plays a major role.

Why is police rude and unreliable for the public ?

Ans:

It is entirely a pre-conceived notion. The public is prejudiced in its view towards the police but the reality is that the expectations are very high and the force and facilities are very less.

If I am an affected person or if I happen to see a crime or any violation, what am I supposed to do ?

Ans:

You can report at the police station in whose jurisdiction the event has taken place either by phone or visiting personally. You can even send your written complaint by post. If you have complaint against a police officer, you can send or report the complaint to the station officer, City Superintendent of Police/D.S.P., Supdt. of police, I.G.P. or even the D.G.P.

How to call the police service for handling anonymous / threatening calls ?

Ans:

If you get anonymous calls which may be threatening or harassing, you can inform the local police station or control room (100). It is advisable that you should also inform the telephone department to put your telephone under observation.

What is the procedure for the complaints regarding the missing person ?

Ans:

Report the matter to the police personally or on phone at 100 when you are sure that the person is missing.

How to inform regarding the wanted/missing person ?

Ans:

If you see a wanted criminal or a missing person, inform the local police or dial 100.

Is it possible to have police security for the individual property ?

Ans:

Police department is meant for the security and safety of people and normally police patrolling is done by the police in the respective areas of their police stations. In the normal circumstances, it is not possible for police to look after the individual properties.

Can I call the police on the basis of mere suspicion and if so, then on which number ?

Ans:

In case you see anything unusual/suspicious, you can call the police anytime at 100 number which is toll free. Police will verify the facts and act accordingly.
You can also use the Report suspect link on our Website home page.


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